We are available during office hours to assist you, however, Direct Reporting of your claim to your insurance company is available 24/7. Whenever or wherever you are involved in an accident, or your property has been damaged, you can reach a claims representative from your insurance company. These numbers are here for your convenience. As your agent we want to know if there are any problems in the claims procedure. As always, we are here to help you when you need us—just call our office at 1-800-537-8121.